Papa Johns Pizza

Date: October 3, 2025, around 9:15 p.m. Location: 4003 N State Line Ave, Texarkana, TX 75503 I arrived a few minutes early for a scheduled pickup order and grabbed my customer's Diet Pepsi from the fridge while waiting. A man (who I later learned was the manager) approached me, took the Diet Pepsi from me, and put it back in the fridge while telling me I needed to leave it there until my order was finished. He then informed me of a mishap with one of the pizzas, saying it would take longer than my pickup time. When I politely asked for an estimated wait time to update my customer, his tone shifted to rude and aggressive. He accused me of being "smart" and told me to leave, claiming I wasn't a customer. Another employee kindly stepped in to assure me it would only be a few more minutes, w

My dough had no rise. The crust was 1/4” thick. It was undercooked and pale. Hardly any toppings. The dough was so undercooked and under risen that you could see where it had been docked. Ridiculous that someone let it go out the door like this.

Can’t seem to figure out how to spread ingredients evenly on a pizza. Also stumped on how to spread cheese evenly on cheese bread. Worst papa John’s I have ever ordered from. Pro tip.. the sauce cups go the other way.

Though my delivery address was close, my order was quickly delivered, well made and hot when it arrived. The driver was very polite too. I'll be ordering from this location again.

Food was great. No problems whatsoever and the staff were so nice and helpful!