Papa Johns Pizza

I ordered 16 wings today and asked for them to be well done when I received them. They were so sauced once you shook them the way you’re supposed to it turned into nothing but liquid. The meat wasn’t even cooked as the manager tried to tell me three times through the oven when you can clearly see Because they were only ran once . The guest service and training of hospitality on this shift supervisor is Unsatisfactory. You need to retrain your shift supervisor on Sundays this is the quality of food that they say is Papa John’s .when you’ve already had stomach issues and you asked for your wings to be cooked well done and then you called back and she said oh what do you want them burnt no I just want them cooked to the right temperature This is the disgustingness that Papa John’s Willis say

We ordered delivery and the wings were a solid disappointment with absolutely no sauce on the boneless and a buttery watery puddle in the garlic Parmesan even though we ordered hot honey and bbq. The pizza was bland and chewy. Never ordering again

I don’t normally leave reviews, but I must say that this was the most poor experience in ordering from Papa John’s I’ve had! I normally order from the one on 336, I’ve ordered several times from there with exceptional experience and quality. However, after learning about this location, I thought it was nice to have another Papa John’s nearby to order from…. Not only did my delivery order take almost 2 hours for just 1 pizza and 6 wings, the food arrived cold. The cheese on the pizza looked hardened, like the way pizza looks from the previous day. My husband and I were so hungry especially waiting so long for our food just to be delivered some cold food and we even tipped the driver good because we were happy it finally arrived. Never ordering from here again. Do better Willis!!

Today I ordered another pizza from this Willis location. Royce made it for me along with the new 'trainee'. The interaction with both Royce and the other gentleman was very pleasant! I'm older and do not expect to be too interesting to the younger folks, but these guys made me feel cool!!! The pizza was delicious and well deserving of a five-star review. First Review.... I ordered a stuffed crust for my birthday, and they sent me a cookie pizza with happy birthday on the box!!!! Their pizza is delicious, and this location is great with customer service!!!

Jessica was amazing. She helped me out super quick. Had my food out less than 10 minutes. She’s awesome at her job.