Pearson Education

I’d rather burn off my kneecaps that read pearson books

Disgusting company. Customer support is terrible. NEVER ORDER BOOKS FROM THEIR WEBSITE EVER. I had overnight shipping and the book did NOT arrive the next day, nor the day after. Customer support is NOT based in America as the customer service rep I spoke to barely knew English. Horrible. How can a multimillion dollar company be so TERRIBLE?!!?

My experiences with Pearson Education throughout the year of 2018 have been so disappointing that I have made a personal affirmation to never willingly do business with them again. They offer inferior educational objects for exorbitant prices, have no customer support, have no technical support, and are frustrating to deal with. Their business model relies on you “giving up“ and never pursuing resolution to your issue. I have returned materials for which a refund was never issued, I have purchased materials that were then revoked as “rental“, and every exam my colleagues and I attempted to take from their website were met with failure and incorrect answers. Their text books, which are exorbitantly priced, contain so many typographical errors and data errors that they were clearly never re

Worst customer service call support i have ever experienced. Hung up on three times, when trying to resolve issue with voucher discount.

What a joke. Pearson's online offerings are the laughingstock of education, among the likes of Sapling. Avoid at all costs.