Penn Station East Coast Subs

I’ve been going to this Penn Station for years. We went in at dinner, not many people there, no one waiting. The two cooks wouldn’t even turn around and look. The girl who I guess takes orders, went about her tasks of restocking and when she was all done, finally came over. As previous person said, she kept interrupting. I know what I want and would have told her. We sat down and order didn’t take long. Guess they were precooking food, for supper crowd. I got a reg size sandwich, husband didn’t get banana peppers which he ordered. I took pictures because this happened last time and is what will prevent me from Going back. Sandwich barely covered on one side with meat and a bit on other. This isn’t what they used to look like. Bread was not even browned a little, so doughy. We won’t be goin

First time visiting this location, as I just recently moved to the area. I was very hungry and stopped in on my way home, after a long day at work. I am not new to PS so I knew what I wanted. As I was telling the cashier what kind of sandwich I wanted and the toppings for said sandwich, she proceeded to interrupt me by asking what kind of bread I wanted... REALLY? You couldn't wait until AFTER I finished talking? I wasn't even aware that there was now another bread option, but still, the sandwich wasn't being made while I ordered so why not wait until I was done? Well, during that whole ordeal, I became flustered and forgot to tell her that I wanted cheese, so that's on me. What WASN'T on me was the fact that when I was interrupted and said mushrooms, she "heard" mustard! WTH...that whole,

I can accept a one off but it was a heck of a one off and there should be some accountability. Just went in to stop and get something reasonably quick before stopping maybe at my mom and dad's and then going to work. With no one in line and maybe one to two people in the dining room it took a long time to get someone to take my order. Not a big deal. Maybe online orders and pickups too . I ordered a cheese steak and fries and went down to the register where he said he would meet me. And I waited. And I waited. And I waited. Finally some girl asked me if she could help me. I told her I placed an order. She asked my name and then asked what she could get me. No I PLACED an order and no one came down here. Oh. She says $16.03 and walks away. Didn't ask if I wanted a drink. Didn

Rude service and probably one of the dirtiest restaurants you can go into. We had to clean our own table to have a place to sit and eat. The guy taking the order seemed like he didn't want to be there and annoyed about everything. I think his name is Grayden C., at least that's the name on the receipt. Just a total wreck of a restaurant. Listening to them call out names as orders were complete was painful to hear, not one thank you or you're welcome. Food was okay at best, fries didn't seem real hot. This place is a total clown show.

I’ve been coming here for over a decade and I’ve always hit the 5 star button but lately it’s been earned more than ever! Store manager Alicen has done a phenomenal job! Every time I come in for a sandwich she’s always working, always smiling! She gets the best from her team and has their respect and it shows in the service they provide every single time!