Philly Pretzel Factory

Dude was crazy nice. Very refreshing to see someone smiling and happy lol. Gave me and my friend each a fresh pretzel for free on top of what we bought. If you’re looking for soft pretzel and a break from the negative atmosphere that Walmart gives off. Stop over!

I want to start that I love soft pretzels.... Probally alittle too much you could tell from my figure. Infact the only thing softer than my exterior are this Pretzel factory's pretzels. They are always cooked perfectly. Their peperoni log is delicious. I never buy it at other locations because look like they were sitting out for weeks. That's not the case at this place, they are always fresh. A+++ . PS I wasn't paid in pretzels to leave this review

I was very disappointed at this location. Me and my mother pulled up, excited to get yummy pretzels, and as we walk in the lady at the counter tells us there are no more pretzels?! Like, aren't you supposed to make pretzels all day so you don't run out!??! THEN when we leave the store, she comes out and starts closing the store, even though the store closes in 2 hours!! GRRRRRRRRRRRRRRR!!!!!!

Cashier shouting at me “whats with the attitude” when I asked for pretzels at 8:02 , I didn’t know they closed. I didn’t say anything. I may have looked confused but there was no attitude. What happened to training good customer service, I’ve never had anyone shout at me for being confused. Don’t go here, other complaints about rude staff

Was going to grab a few pretzels here while I was shopping in the Walmart but I didn’t because the employee working at the time working started screaming and cussing at the time of her lungs while talking on her cellphone causing a huge scene. Very unprofessional.