Philly Pretzel Factory

Dough all over floor near Conveyor belt rapidly piling dough up and falling on floor. Dough had been stepped on! This was not my usual experience here. Something is wrong. Pretzels tasted different today.

Im not sure why this place would get 3.7 stars! It deserves much more. I have always had great customer service over the phone and in person. I have ordered trays on 3 occasions and they were always beautiful and freshly made and PLENTIFUL! We love this place!!

Philly pretzel in Livingston stands out not only because of their amazing and affordable pretzels but because of their accommodating service. Their staff is friendly, well mannered and hard working.

What a great store with great service and a yummy product. I have ordered cool designed pretzels (peace symbols, numbers) for my daughters birthday and trays of rivets for sports and holiday parties. My orders have always been hot and delicious and the side sauces a hit too! The owners Jen and Peter are wonderful to work with. Great service and so nice! My school also gets these for 1/2 day school snacks a my kids love the warm treat in school. Such a great addition this store to the surrounding communities. Love this place!!!!

Yesterday I went in the store. Erica was so sweet. It was national pretzel day and she gave me my pretzel for free. She also gave me a card for a free pretzel the entire month of May. That was so sweet. The pretzel was great. Warm and tasty. I will be back. She told me they were new owners for the past 8 months. Yummy place for a great big pretzel. Check it out. You will enjoy it. Prices are reasonable too. 👍🏻😀