Pho Tre Bien Bistro

I have been a long time customer so its not easy to submit this review. I genuinely hope management sees this, as El Paso is limited on Vietnamese food and I want them to thrive. This spot has been my favorite for a long time. First of all when customers enter we go un-noticed and employees do not say hello for minutes or even make eye contact until customers approach or talk to them. Its awkward not knowing whether to seat ourselves our not. Maybe put a sign that says to seat yourselves. Today I ordered Vermicelli - Charbroiled Sliced Ribeye and it was super burnt. Sadly, I noticed once I was home. It was not edible and I could not finish it. Fish sauce and salad was good so I did finish that. Visited on Sept 3rd at 5:00pm.

Love Vietnamese food I am a regular client here for the past 15 plus years my waitress Genesis was amazing the cook made me a beautiful plate I love PHO Tre Bien 😋 🐕

I came to Pho Tre Bien, at this location, because I wanted a quick bite. Upon walking in, the server immediately acknowledged me, and told me I can have a seat anywhere I would like. I ordered to-go, and waited until my order was ready. Unfortunately, the order took a little longer than anticipated, but I didn't mind since my server was so friendly. The salmon spring rolls weren't overly dry, but I noticed a lot of oil in my to-go box. I am going to assume it was from the flat top used to prepare the fish. I will come here again, but I won't order that appetizer again.

My wife enjoys going to eat there, but it is a wonder they have not gone under sometimes you go and they say they ran out of cokes or Drinks their bathroom was out of order another time they did not have AC so it was very hot and for the last two times they serve wilted lettuce what they should do is just tell the customer they ran out of that particular item like they always do instead of giving spoiled lettuce not only is the lettuce limp, but also has holes where something ate out of it and dark. Hopefully the manager make sure that they have fresh produce to serve have be well stocked with drinks. And fix the bathroom, so customers will be able to wash their hands or use it if it needs to be used.

We sat down and had to wait a little bit to get service, but understandably it was an hour or so before closing. The nice young man working the floor took no time to take our order, and came out with our drinks within 5 minutes, then came back with our food in around 10. Our food was phenomenal and flavorful, as always. Service was great and attentive. The decor is charming. Maybe a little dated for some people, but to me it made it cozy. The booths looked inviting to sit in. Will definitely stop by here again soon!