&pizza

I enjoy these pizzas, but the two women working there on the evening of February 28 should be dismissed. They were very rude. When I asked about ingredients, instead of responding, she told me to read the sign. I couldn't see well without my glasses. She then rolled her eyes and responded. I asked if she had shrimp, and she sharply said ‘No!’, instead of politely saying they were out of it. At checkout, the woman with the net over her head told me to follow the prompts to pay. It asked about a tip but didn’t explain how to decline, so I said there were no prompts. She rudely insisted ‘There are’. I said there weren’t, and when she told me to press the green button, there was no such prompt, so I didn’t know how to exit. Again, very rude. Those two staff members seem to feed off each other’

horrible customer service We were the first people there when we arrived, no one came to assist us for more than 5 min so we assumed you order at the register. When eventually we got seen at the register, there was already a line of more than 10 individuals behind us and all of those people began getting their order taken AS we were talking to the cashier. I guess the worker was in the back somewhere doing something? We were directed to the BACK of the line after just waiting there longer than anyone else??? That is VERY ridiculous, especially since I hadn’t eaten the entire day up until 7 pm (when we got there). An apology would have been nice, but apparently that’s too much. The pizza tasted ok, but there was a hair in my pizza as a topping and my stomach burned after.

Love &Pizza. Pizzas are freshly made, customizable, and affordable compared to many other airport eateries. There is a seating area and also a bar.

My fiancé and I enjoyed great pizza and a friendly service from Ms. Nadia. She made sure that our drinks were strong and pizza was hot. It was a good place to sit while waiting to get on the plane. The bar has chargers under the tabletop. I would come back here between flights at IAD.

Pizza was ok. Can do better.