Pizza Guys

Wife ordered 2 medium pizzas through the app. Drove 20min down the hill to pick up, drove back home to find out that one of the pizzas was wrong. Ordered dbl pineapple, got dbl pep. I called and asked if they could deliver me the right pizza, they responded with "we don't have delivery drivers so we can't do that" seems like Everytime I order here whether on the app, phone, or even in person something is wrong and it's on the customer to go out of their way to correct it. As if pizza is not already outrageously overpriced, I can't even expect the correct order and then they have the audacity to ask for a tip. Smh.... I need to find a new pizza place.

The vegetarian options are great. I don't know how that impossible artichoke pizza works but it is amazing. The portions are fair for the price and the slices are cut small for easy portioning. The only ding is that the space really is set up as a carry out or delivery restaurant. There is not much space in the customer waiting area but that you see is clean and well maintained.

So we almost exclusively get the calzones here and they're great and priced reasonably, they sometimes get a bit busy and take a few minutes to get to you but I don't feel that's a big issue. If you're looking for a sit down pizza joint this is not for you it's takeout place, outside of that situation I suggest getting a build your own calzone, good choices and delicious.

As a valued customer with over 100k Pizza Guys Reward points, this is the only location that prevents/limits me from using my points at time of check-out. The original order of 4 large pizzas was confirmed over the phone and the employee acknowledgment of 18k reward points will cover the whole order. After arriving at the store, the order changed and it’s only 1 redemption of 4,500 points per order according to the manager on site per instruction by OWNER. I will have to take my future bulk corporate orders to a new pizza place and will be reviewing my points balance for a refund as customer service is not a priority at this “NEW” location.

Asked for extra sauce got hardly any sauce at all on the pizza. Also paid for a side of marinara and did not receive it. Also was charged $2.50 to add jalapeños to the pizza and there is hardly any on the pizza several slices don't have any and others only have one! I paid $74 for my order and they should be ashamed. Little ceasars has better quality control then this! The bacon cheese rolls are raw dough in the middle!