Pizza Hut

Ordered a carry out order and had my daughter pick it up. Apparently the manager was rude to her because we “ordered too many wings”. We ordered a total of 18 wings because we all have different tastes. I didn’t realize this was an issue. 🙄

I was supposed to take a picture before I ate it... 😓 But it was perfect fresh out of the oven. 🤤... My review: I messed my order up, my online receipt said I messed my order up... I was going to take the "not my favorite pizza" but the guy who was working offered to fix it. 🤯 Was not expecting that especially since it was my fault and I didn't make a big deal about it. He said he wanted me happy. 🤯 I always get good service and pizza from this location and always end happy. I don't know his name I'm assuming he's the manager as I always see him working late. The last time he helped me was a year ago, when we talked about their wings being fried, and we agreed that baked soggy wings are the worst. I was impressed he took the time out to talk to me and explain their products when he was bu

Made an order online for delivery. Once I received it, realized it wasn't what I order and called the location in Alabaster AL. Talked to a representative and they basically said I made an error and didn't want to rectify it no apology. So lesson learned, never order from here online nor recommend this location to anyone

If I could give ZERO stars I would. I was served absolutely RAW chicken. Not even attempted to be cooked. Disgusting. And the only way to find out was by biting into one. Wasn’t even offered a refund, and was treated like it was no big deal. Do not order here and give these lazy workers your service.

I’ve worked at the hospital for five years and have used this Pizza Hut so many times! These guys are always on point! They know my name!!! They greet me with a smile every time I walk in. My order has been messed up ONCE in the many times I’ve ordered (countless times); When I came back and told them about it, they made it right (I wasn’t expecting that at all). Definitely my favorite Pizza Hut and I live in Tuscaloosa!!! I’d give them ten stars if I could. :D