Pizza Hut

Called to let them know they didnt include one of my 2 Flatzz, (The chicken bacon ranch) to my order even after the delivery driver told the cashier that there was suppose to be 2. The call either dropped or they hung up. Either way the dough was chewy and not cut through properly on the one I did receive. The wings were amazing though!

I submitted my order Sunday afternoon through the Pizza Hut app. Once I arrived, I couldn't click on the "I'm Here" button because it wasn't available. I also refreshed and called the phone number provided. A gentleman answered and told me he'd "send me to the local store". The phone just rang without anyone answering. I had to go in to pick up and order I'd prefer to have brought to my vehicle (similar to other Pizza Hut locations) due to COVID. Upon getting home, the dry rub wings were done horribly. I took a picture of how poorly done they were. Concentrated powder on only a couple wings is unacceptable.

We order from here often. Always a great experience - both the pizza and delivery. Never had an issue. Food is always on point.

Worst experience. I ordered the Garlic Cheese Sticks and asked for a clean cut. Instead I received four plain bread pieces. When I called to point it out, I was placed on hold for an indefinite period and never got a resolution. It’s unclear whether this was a franchise‑level issue or a one‑off mistake, but I’ll think twice before ordering again. I'd say I'll NEVER ORDER AGAIN.

Ordered a pizza which was wasn’t cut properly. First of all I received my pizza late because my first pizza was messed up. So they did the second pizza in a hurry. When I called back to inform them of this the girl who answered hung up the phone on me after refusing to take responsibility for the mistakeshe was extremely rude. I called back again and she answered and hung up the phone without even answering. So I went back to Pizza Hut and asked why was she so rude to me on the phone and I did take the pizza back as well. She refused to answer and told me she is refunding my order and to never return. I have been coming to this Pizza Hut for 20 years and to be treated in this manner is unacceptable rude and disrespectful. She refused to give me her name when all I asked her was why did you