Pizza Hut

I ordered 2 pizzas that’s all original pan and one stuffed crust. I ordered online at 5:08pm I did not receive my food until 6:15pm and I was the only car in the drive through the majority of the time. Also my pizza looks horrible I’ve never seen it this bad

I want to take a moment to recognize the outstanding experience I consistently receive at this location. The customer service is exceptional, and the quality of the food is always excellent. The staff is professional, friendly, and quick to greet guests as soon as they walk in, which creates a welcoming atmosphere every time. Most importantly, Vince’s leadership truly stands out. His professionalism, positive attitude, and clear command of the team reflect strong management skills and a genuine commitment to excellence. It is evident that he leads by example and sets a high standard for both service and performance. Under Vince’s leadership, this location operates at an impressive level, and it shows in every visit. He is a valuable asset to your organization, and I hope his hard work and

I ordered 2 large specialty pizzas, cheddar bacon sticks, boneless wings.....$60 at 5:45pm. I called at 6:30 to verify my order was for delivery. I waited til 7:25p.m. I called again, spoke with two different people to learn my order was never put through....never made. I told them to cancel the order, not that it mattered, I would have never received my food......and to please credit my card!!!! I will never deal with this Pizza Hut again!

I ordered delivery online at 5:43 pm. The web app gave an estimated delivery time of 6:30 pm. At 6:35 the food tracker was still at order received. I got worried and tried to call. My call was forwarded to the pizza hut call center. They told me to just keep trying to get through to the local store. Family was already getting hangry as it was 7pm by this time. I decided to go to Chick-fil-A to get something quick and with good service. I stopped by the location intending to request a refund, but there was a line out the door. I just turned around as I had to get the food back home. After getting back home I got a text at 735 pm that my order was on the way. We had already sat down to eat the Chick-fil-A. Nearly 2 hours to get 2 pizzas delivered. Horrible experience.

Horrible service! Ordered my pizza around 3... called around 5 because it was never received and they tell me they haven't started on my order and it got lost in the system. Asked for a refund and they said they can't refund me. Long story short I had to take a trip up there and get my money back. I even tipped the driver and they didnt want to give me that money back either until I demanded my money at the store. Its sad that you have to get out of character for a business to do the right thing. Why would you not refund a customer when it took over 2+hours and I never got the pizza. Before I placed my order I asked the lady on the phone how long of a wait and she said between 35-45 minutes. Customer service was a complete joke