Pizza Hut

**Disappointing Experience - Poor Service and Long Wait Times** I usually try to give places the benefit of the doubt, but my recent experience here was truly frustrating. First off, we had to wait for over 5 minutes just to place our order. When we finally did, we ordered a pizza and garlic bread, and were told it would be ready in 15 minutes. The display even showed a pick-up time of 11:32 PM, so we thought everything was fine. However, after waiting 45 minutes, we only received the pizza—no garlic bread in sight. When we asked the server about the garlic bread, she responded very rudely, saying we'd have to wait an additional 20 minutes. By this point, we were already late for our tour. While she did offer a refund for the garlic bread, it didn't make up for the delay and the poor att

I had the worst experience ever at a Pizza Hut at this location on South Kihei Road with an online order. I got a coupon code on T-Mobile for a free flatbread when you make a $1 purchase. I live in Maui and I know that some coupons aren't applicable in HI, but this one was. I downloaded the app and placed an order for another flatbread with the intention of providing a snack for my kids. I received an email confirming the order was in and went to the store. I waited while people were working in the back. I saw my pizzas and they were handed over as I prepaid in the app. I was getting in my car when I heard my name called. I did the right thing and went back in. I was told that I still owed $5. I explained that I paid in the app. I showed an email indicating the order total and

Wish i could give this place ZERO star. Standing in queue waiting for my pizza for more than 2 hrs now. Manager is absolutely biased towards whos order he should prepare first. Its all mess

We ordered online through door dash and our entire order was abysmal. BBQ chicken pizza came with practically no cheese, no sauce, no flavour. Was hard as rock, and looked and tasted like cardboard. The cheese pizza we ordered, we added mushrooms ham and pineapple, and the pizza came with almost no toppings. Our driver got all the way to our complex, and decided to drive all the way back for the Diet Pepsi that was missing, which was another 20 minutes we had to wait for the pizza. Not only that but he was given regular Pepsi when we asked for diet. My husband is diabetic and the pop was specifically for him so that was nice. The wings were undercooked, and on top of all that we were given zero sauce (which we ordered) so we couldn’t even attempt to make the horrible pizza taste a little b

No sauce on our wings. Pizza not cut well Not enough pizza sauce Customer service bad 5th time this location disrespect me and I tip good even for in store pick up.