Pizza Hut

We ordered three large pizzas. When my husband arrived to pick them up, one of the pizzas had to be remade. Once we returned home, I discovered hair in my pizza. Because it was already late at night, I decided to call the next morning to speak with a manager. When I spoke with a manager who identified himself as Mr. English, instead of addressing my concern professionally, he questioned why I “waited until now” to call. While I was explaining that it was late when we received the order, he repeatedly interrupted me, saying “Roger that,” in a dismissive tone. He also stated that he needed to make sure his employees were safe, which felt inappropriate and accusatory, as I was simply reporting a food quality issue. The customer service I experienced was extremely disappointing. I was not ho

Pizza Hut pizza is our favorite so we go there all the time for takeout. Food is almost always perfect. Service has on occasion been pretty slow, but new management has improved that a little.

Ordered 1 pizza for carry out on the app and it was supposed to be ready in 15 minutes. It took 30 minutes and they weren’t busy. Pizza wasn’t even hot and I’m not sure why. The lady making the pizza had no gloves on and no hair net. This is why I never go to Pizza Hut and I won’t be going back.

Horrible experience. Ordered almost 40 dollars worth of food and all of it was terrible. My mom simply ordered a large thin crust, half cheese half super supreme no pork or bacon, it was full of both and the cheese pizza was as if it was a teaspoon of marinara on it. The only thing they did get right was a 6 piece naked wing. I reached out to customer service to in the least get my money back and it has been being "escalated" for over a week now, with the agent literally rushing me off all the way. Definitely wouldn't recommend.

The first time I went here the pizza was amazing; however, this last time I went I ordered the New Yorker and it ended up being super dry with hardly any sauce, and the pizza was nearly inedible. It felt like it was just thin, crispy bread surrounded by thicker, crunchier bread with nothing on it. I can't say I would order it from here again because of the inconsistency. It's a flip of a coin if it's a very good experience or a lackluster one.