Pizza Hut

This is second time we’ve ordered from this Pizza Hut at Weschester Commons. We’ve gotten a 3 topping stuffed crust and a 3 topping original pan pizza. Both times the pizza was extremely soggy. This last time I called and complained and the lady who answered the phone said there was nothing she could do about the pizza being bad because the toppings are greasy and cause the pizza to be soggy. So, I explained to her that we would no longer be ordering from Pizza Hut if it is expected that we will receive bad pizza and she hung up the phone. Then after my eight-year-old refused to eat the pizza because it was so soggy and greasy, I called back a second time and requested to speak to a manager. The manager Lorando apologized and offered me a credit for the future. He said,” they could fi

Tried again. Coupon code only worked for 1 pizza. Pizza arrived dripping wet and the cheese wasn't melted. Unreal... Ordered Sunday and they completely botched the delivery. They sent me a code for 2 free pizzas. That didn't work. So I paid for another order tonight and they forgot the drinks and disnt cut the cheese sticks. What a joke.

I’m leaving this review because Robert deserves recognition for his customer service and professionalism. I had ordered a pizza on a night after the snow and the store didn’t have any drivers. The order was pending on DoorDash and I called and Robert was able to make sure I not only got a fresh pizza but let sent the older pizza as well. Afterward he sent me a coupon for a free large as well. He’s the best and deserves recognition from the company and public!

Ordered for the 1st time last night as I hot 2 New Yorkers. (One cheese & cup-crispy pepperoni) Both were ready upon pick up and our family was happy with the taste. Will definitely order again.

My first time ordering for delivery as we had a pipe burst in my building and water had to be shutoff. I decided to order parmesan garlic sauce because my neighbor wanted to try it and I would definitely do that over marinara again. Order arrived quickly even in the midst of still icy roads and delivery driver was extremely professional and polite. Very easy ordering process, knew when the order was done and I was able to track the driver to know exactly when to go out to meet him.