Pizza Hut

Since they have downsized food items, I didn’t get enough marinara sauce for my breadsticks. Also they have changed the recipe and it doesn’t taste like the original. Several spices are omitted giving the sauce more of a tomato paste taste. Sad to say but true. Staff was friendly. Freezing cold inside. Fans are blowing on the customer. Not COOL.

We were missing a pizza and instead of being helpful the store staff were argumentative and unhelpful when we simply just wanted our pizza a manger/assistant manger also hung up on us while telling them about the missing food

Horrible delivery service. Ordered food at 5:39 pm. Supposed to be delivered by 6:19. Well it’s after 7 and I still haven’t received my order. Called the store and the driver still hasn’t even left yet.

My order was wrong and missing items, when I called to ask for the missing items and a correct pizza to be delivered I was told they can't do that. And apparently every employee there is a manager, because I was passed off 2 times and told both were managers, but could not do anything to satisfy a customer, except tell me they were short staffed. Unpopular opinion - if you can't make a pizza because of short staff, don't take orders or close for the night!

Sorry for accidentally ordering it for ASAP instead of a scheduled order, but I really don’t need a “they’re already in the oven” or a lecture on how to use to app. It took me 15 minutes of being on hold to get to the actual store. I can’t control that. I called as soon as I realized the mistake. Just say “Ok, no problem.” I get it. You’re tired. You’re stressed. But don’t make me feel bad. People make mistakes. It’s okay to make mistakes.