Pizza Hut

Zero customer service, they failed to fill my order as I ordered it, I called, was put on hold and waited for 20 minutes before I had to just go down there and force them to make it, were likely hoping I would just hang up and they could pocket it. They said they were "busy" but last time I checked, if you can't take 20 seconds to take a phonecall for something YOU messed up, then you probably shouldnt be manager because you clearly can't manage. Not to mention they use door dash for delivery so there was no hope of it being even like warm by the time it got to me.

I was told my online order was ready. When I walked in they said it would be a few minutes. I waited almost 30 minutes for my order before they asked me the name on it again. When I told them the name, they pulled it out of the holding hot box, it had been ready the whole time. I also watched the guy working the register wipe his nose and continue making a hawaiian pizza without washing his hands and with no gloves on.

We've ordered from Pizza Hut a handful of times and it's never been good. The pizza is never right, always missing something and undercooked. The pizza also has no flavor and is overall just a huge waste of money. Also the wings never have enough sauce.

Check your pizza before you leave or before the driver leaves. Barely any toppings on my pizzas and after paying for delivery they wanted me to "bring it in and they'll remake it."

12/7 Manager Keith contacted me. He was VERY nice and remedied the situation. I have confidence in taking this first order as a 1 off and will order again. 12/7. I NEED TO APOLOGIZE for a previous update. My fat fingers typed a wrong number! I have since been contacted and will provide a new update after resolution. Ordered a meat lovers and a bbq chicken. Atleast the meat lovers had meat. As you can see we were lucky to get any chicken on the bbq pizza. They both tasted like they had been sitting around for a while. Restaurant is only 10 min from me so why were the pizzas cold cardboard? So sad first time ordering from this pizza hut. Atleast the delivery driver was nice.