Pizza Hut

I placed an online order for a small personal pizza and a side of wings. My husband arrived to pick it up within the 15-minute timeframe provided, but the order had not yet been started. An employee had to ask the kitchen to begin preparing it even though we were already there. After waiting an additional 20 minutes beyond the original pickup time, we finally received the food. Unfortunately, the boneless wings had very little sauce, and two of the pieces were mostly hard breading no meat. Overall, the wait time and food quality were disappointing.

My two pizzas were delivered, and the cheese pizza was burnt. I go to Pizza Hut and show the cashier, whose response was "What's wrong". I know it can get hectic, but quality control should be a priority, which will prevent wasted inventory from remakes. Needless to say they remade the pizza over, which means they will do right when you pick up, but are ok doing you dirty as a delivery order.

I paid for hand tossed crust they gave me thin. I didn’t notice until I made it to the other side of town. They told me they would make a new one I was like I can’t make it credit it to the account.. they say they can’t do that due to ppl making false claims. What does that have to Do with me? Im a paying customer. I will go to dominoes instead

Please LOOK AT REVIEWS before ordering from brazos Town center !!!So DO NOT I REPEAT DO NOT order from this location looks like it’s something they do , it was my 2nd time ordering but the first I didn’t post . I ordered a pizza and it was BURNT ,hard as heck and cold when I got it ! This is horrible for having to come all the way from home since I paid cash to get my refund as well because they couldn’t send the drive back to give me my money. PIZZA HUT do better in hiring people that like their job! I WILL BE CALLING CORPORATE TO HAVE THEM LOOK AT ALL THESE REVIEWS AND TO HAVE SOMEONE INVESTIGATE WHY this keeps happening!

Burnt. Bitter. Utterly inedible. These aren't breadsticks; they're charcoal masquerading as food. Where's the flavor? Where's the care? If I wanted to chew on disappointment, I'd have skipped dinner entirely. Pizza Hut, this isn't a 'hut,' it's a disaster zone. Sort it out!