Pizza Hut

Feb. 8th superbowl our family bought wings fries and pizza , everything was cold ,the pizza was burnt cardboard , after the game we returned and spoke with the manager Manuela ; she was aggressive, rude , argumentative, denied us a refund/credit etc. , she even brought different customers into our conversation , when we started to record her behavior she then started to call the cops and we were so nice , not demanding and not arguing just trying to state the facts, we couldn't believe she was the manager , I would post the 1/2 video that proves everything im Typing in this review but I don't think it's legal . I hope pizza hut pays attention to who they place in supervisor positions cus all my years eating pizzahut I have never bought burnt/cardboard for a superbowl ,I have never been

I know working customer service sucks. I did it for a long time. But you know what also sucks? Working customer service, looking forward to pizza and not getting the pizza you want. Husband ordered AND PAID FOR a cheese pizza with extra cheese. THIS IS NOT EXTRA CHEESE! I should not see pizza sauce peeking out. The cheese should be oozing off the slices, and sticking to things. What's more, it doesn't taste fresh. Pretty sure we were given a pizza that had been sitting in the oven from someone else's order. I'm eating it. Not sending my husband back cuz he shouldn't have to waste the gas. I don't know who the blame goes to whether it's a lazy employee, a lazy manager, or a stingy corporate/district manager. I'm not asking for anything fancy, but when we pay you extra money for

Normally have a good experience here but 2025 NFL kick off they were ill prepared for gameday. Online order and it said ready at this time and upon arrival I was told it would be an extra 5 minutes, long story short I watched my pies sit under the heat lamps for 15 minutes while they crew waited for my wings to get done. I ended up waiting 25 minutes in their itty bitty lobby and was not offered any compensation for lack of incompetence. I'll take my business else where next time

We Went on july 10th to redeem my kids rewards from the book app they had this summer and encountered some worker who must’ve hated her job or life. She didn’t want to give us the pizza cause apparently she could tell “my kids didnt read the books” I didn’t know it was her job to see if my kids could read. First and last time we go. Was attended by some old lady with glasses.

I normally don't have issues with this place. The pizza is always fresh tasting. But I received a pizza that had hair and possibly mold baked into it. What made it worse was that I had already started eating it before catching the hair. I called and they had me wait an extra 30 mins to get a fresh one on top of me already waiting 30-40 mins for the initial delivery. The person I talked to on the phone responded with "I don't see how that could've happened because our people wear hair nets but sorry about that" we got our pizza but was skeptical about eating it. It might be a while before I order here again, if ever.