Pizza Hut

I had left a scathing review following a very poor experience Saturday night. I was impressed that the manager Mike called to apologize for the way we were treated. It’s not often that people do that anymore these days. I think it speaks volumes to the leadership. We will try them again solely based on the excellent management.

I bought a My Hut Box. The boneless wings were literal gristle and cartilage, the two ranch dipping sauces I ordered (and paid extra for) were not in the box, they forgot the drink (that I also paid for). And I made the stupid mistake of tipping them preemptively. Trashy place.

My family has been ordering from here since 2011, it has been in rotation for years and we haven’t had any major issues. Today we tried to order online and the website wasn’t working. We called the store and received a call center then had to be transferred to the store to place our order. The young man who took our order seemed new which I won’t hold against him. After we placed our order we received a text saying that our order was being delivered by DoorDash. We called the store (call center then transferred to store again) and then explained that since they don’t have any drivers right now they outsource to DoorDash and just choose not to notify customers of this. When I asked about the delivery fee he said “$4 or something like that”. I was annoyed but left it at that., then our order

Man thats great this place changed the sign for my buddy that passed away like thats so nice went out of their way to honor a part of our community

Rather unimpressed with my Honey BBQ an Garlic Parm wings. Tastes ok, but I guess they ran out of sauce or are just stingy with it. The wings with visible sauce are only a quarter or half coated with the sauce. If I wanted naked wings I would have ordered it that way. Absolutely ridiculous for damn near $50. Can't even get my monies worth in sauce, very disappointed.