Pollo Campero

The food here is genuinely delicious, especially the grilled chicken, the food itself deserves 5 stars. However, the staff consistently struggles to get orders correct. My order is almost always incorrect or missing something. I’ve learned to double check my bag before leaving, which has saved me more than once. I just wish they could get it right the first time. Following basic instructions shouldn’t be this difficult.

Stopped by for lunch got the 4pc meal ( half fried chicken half grilled chicken ) the fried chicken was really good the grilled wasn’t ( not because of the quality of the chicken. I just don’t care for the taste of it It has too much lemon or lime on it.) my side were beans ( bomb ) but really small amount I remember it being a lot bigger and French fries 🍟 also really good and my drink the mango 🥭 drink was delicious The customer service was really good and the restaurant was really clean. I will definitely be back.

Great service good came out fast and delicious definitely coming back to this location when we are in the area

I had the grilled 2-piece chicken combo with beans. Great alternative to the fried chicken and it was delicious. Loved that it was juicy and marinated well. Will come back.

This place is an embarrassment, and the general manager, Nancy, is the reason why. She is completely unqualified, has a nasty attitude, and lacks even the most basic management or customer service skills. I requested a refund from a recent visit and instead of handling it professionally, she flat-out refused and accused me of lying just because I didn’t have my receipt—even though I had been there only days before. That kind of behavior is unacceptable and shows pure incompetence. This restaurant is constantly understaffed, especially on weekends. I’ve visited multiple times over the past month, and every single time it’s the same mess—long waits, backed-up orders, and employees scrambling to survive. Nancy clearly prioritizes cutting labor over actually running a functional restaurant, a