Pollo Campero

I’ve had Pollo Campero many times in Guatemala, so I was excited to finally try a U.S. location when I was in the area. I ordered the 2-piece chicken meal with a side. I only eat breast meat, and the substitution was $1.80 upcharge. I followed the staff’s recommendation and tried both the fried and grilled chicken. The chicken was juicy, and cooked well, not overdone, which breast meat can easily become. That said, nothing about it really stood out or felt memorable. For my side, I chose the yuca fries. They tasted good, but the portion was very small almost like they were counting how many went into the box. The meal also comes with a choice of a dinner roll or a tortilla. I chose the dinner roll but didn’t receive it (possibly because they initially set it up for dine in instead of to

I'm still debating if they are better than other "fast food" chicken spot. But I do have to say that it was delicious. Chicken was fresh and was not super greasy. I was able to tried both the grilled chicken and the fried. I feel the fried chicken was better. The chicken sandwich was also pretty good but they don’t have cheese to add. For sides we tried the Mac and cheese , fries and the yucca fries. Maybe is because This location is new but the service was amazing. Food is taken to you if it is dine in and is on a real plate and real silverware. Combos don't include a drink so that's extra.

The good: Quick service and the fried chicken was very flavorful. The plantains and rice was cooked well too. The bad: The family side portions seem small to feed a family of 3-4. I wanted to try to grilled chicken but they no longer had that available. The review: I recently visited an Pollo Campero El Salvador and was in intrigued to find out we had one in the states as well. The chicken carried the same taste as well as the fountain drink options from the county. I would come back, as they offer a different flavor to the chicken I have yet to get anywhere else.

I had lunch here today and it was honestly the worst meal I’ve ever had. The chicken came out ice cold, dry, and just plain nasty. For $25 for two plates at lunch, the quality should be way better. To make things worse, the staff decided to mop the floor while the diner was full. I nearly slipped, and another customer actually almost fell too. Totally unacceptable and unsafe. Between the bad food and the lack of common sense in service, I won’t be coming back.

Upon arrival, the restaurant was eerily quiet. We had to politely request assistance. The food arrived within minutes of our order, but it was the most disappointing fast food I’ve ever had. My boyfriend had to get up and ask for napkins because there weren’t any available, and the manager responded with an attitude. To be honest, McDonald’s offers better quality food at a comparable price. I will never return to this establishment. I fail to comprehend how it remains in business.