Pollo Regio

Dallas, TX · Mexican restaurant

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in Dallas
#373
of 3630 restaurants
City Percentile
73%
rating percentile
Address
Pollo Regio, 13302 Preston Rd, Dallas, TX 75240
Phone
(972) 863-3833
Website
www.polloregio.com
Status
Closed · Opens 10 AM

Pollo Regio is a restaurant located in Dallas, TX. It is one of 3,630 restaurants listed in Dallas. Its 4.6-star rating is above the Dallas city average of 4.2 stars. There are 10 photos associated with this location.

Hours

Friday10 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 Servando Monsivais · Jan 2026

Place used to be great but for some reason the service and the quality has gone down, but I am more talking about the service at this specific location. This place has long wait times. They made me wait 15 minutes for a quesadilla just to tell me that they haven’t put in my order yet so it was going to take Longer because the worker did not enter my order correctly. Also I’ve come here plenty times when they’re sold out of chicken when this place is a chicken restaurant. Now I want to talk about Pollo Regio as a corporation. It seems they have forgotten about what made them so great in the first place. They increased their prices and decrease portions for an example of the salsa. They used to give you plenty of salsa and the portions used to be bigger but now it seems like they are very n

★☆☆☆☆ 1.0 Phiyahfit · Oct 2025

The quesadillas are super thin now. They used to be thick. And then a quarter of the quesadilla had cheese in it only no meat.

★☆☆☆☆ 1.0 Antonio H. · Sep 2025

The last 3 times I have visited this location , the chips I order have been Burt, oil taste and no seasoning what so ever. Get it together!

★★★★★ 5.0 Natalie Sanchez · Jan 2026

I love coming here because the service is always top tier. All of the staff is friendly and kind, and GG welcomes me with a smile and a greeting every time I walk in. Not to mention it is very clean and the food is delicious. I would 100% recommend this place!

★★☆☆☆ 2.0 Starr Haffner · Jan 2026

Asked for 4 Street tacos, just chicken and cheese with lime. Easy right? Got a lg drink too. Paid 15.00 for it. Had 3 tacos, couldn't find the cheese, for 15.00? 3 Street tacos and a lg drink...um nope definitely will not be back. Do better!! I didn't get a meal, Where I'm from I get 4 chicken and cheese Street tacos with lime for 7.00. Unbelievable I should have taken a picture.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Mexican restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.