Pollo Tropical

Best pollo tropical. I got the half chicken with rice . SOOO good flavor is always consistent and the cilantro lime sauce just hits every time. Best service at this location, they take care of you here with a smile. Something I can not say about other locations

Confesse I was scare after reading all the comments but all people around Deerfield beach only told me good things about this restaurant and all the times that I order thought uber eats the food was excellent, very tasteful, very clean, fresh no problems at all. Have to come to say congrats to the restaurant me and my father love the food.

I left/lost my phone in the bathroom of this Pollo Tropical. Took me about 2 hours to notice. I went back completely hopeless bc the place was super busy. To my surprise (+ to restore my faith in people ) an employee found it , told only the other employees and kept it in inside waiting for the owner to claim it. I cant believe I got my phone back! I would love to post his name here but I was so tense I cant recall it. It starts with an R , it's an unusual name. So, 100% 5☆ to this store for hiring him and the staff working there tonight. Oh , and the food is good too!! Grilled chicken quesadilla wrap and quatro leches are the best !! Thank you, young R !!

Edit No response... i am taking this to corporate! NO RESPONSE AGAIN - well this is being reported to Broward County for inspections and a check. Thanks. Gross!!! Picked up food the other night for me and my son. He found hair ALL in his food. After 3 pieces stuck everywhere, he threw the whole thing out! What a waste and so freaking gross!! This place is going downhill. - reached out and no one ever responds!

We frequently order directly from your website to ensure no errors, but there are errors every time. This is the second time we ordered delivery in the last couple of months, and this is the second time food is missing. You cannot call, your receipt does not have the Missed Visit Code to add through to your account in order to receive a refund. It is completely unfair and unacceptable to steal from your customers. Please feel free to contact me.