Pollo Tropical

Miami Gardens, FL · Chicken restaurant

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Miami Gardens
#117
of 212 restaurants
City Percentile
31%
rating percentile
Address
Pollo Tropical, 19700 NW 27th Ave, Miami Gardens, FL 33056
Phone
(305) 622-6687
Website
www.pollotropical.com
Status
Open · Closes 12 AM

Pollo Tropical is a restaurant located in Miami Gardens, FL. It is one of 212 restaurants listed in Miami Gardens. Its 3.7-star rating is slightly below the Miami Gardens city average of 4.2 stars. There are 10 photos associated with this location.

About Pollo Tropical

Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years... More

Hours

Friday10 AM–

Customer Reviews

★☆☆☆☆ 1.0 Anthony Aspillaga · Mar 2026

Gave me hardly any dressing and no chicken. If you look at the last complaint seven months ago, nothing has changed stay away. This is very disrespectful to my kind that try to be horrible reverse and eat the right way. I bet you if I got a double cheeseburger they’ll make that right and they don’t even sell burgers there.

★☆☆☆☆ 1.0 AJ Jessup · Aug 2025

This location constantly gives low amount of chicken. Feel like I got more croutons and lettuce than chicken. I always avoid this location but had to stop by today due to it being the closest but now I remember why I don’t come here. Won’t be coming back ever again this has gone on for way too long and apparently never improves.

★☆☆☆☆ 1.0 Gregory Neloms · Sep 2025

Do not order a Cesar salad if you are ordering delivery. They will not give you dressing. I have dry lettuce and dry chicken! Not edible at all!

★★★★★ 5.0 N Holly- DNR · Dec 2025

Went there to pick up my birthday meal. I normally don't go to Pollo tropical because I don't know what any of the items are cuz I don't speak Spanish or I don't know what the items are.. I knew what this was. Chicken, rice and black beans. It was very good. The people were extremely nice to me and wish me happy birthday

★☆☆☆☆ 1.0 chevyboi ceo · Nov 2024

Ordered two new grilled chicken sandwiches and only received one, she seemed moody at the window the grilled chicken was burnt hard and rubbery, Do not recommend. the only thing that was good was the yuca cheese bites very much worth it.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Chicken restaurantCuban restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.