Popeyes Louisiana Kitchen

I don’t even know why i had high hopes for this location. You can tell the food has been fried 3x plus just burned and crisp. I got fried pickles when i tell you they deep fried the pickle to a crisp and i waited 10+ mins for a surf and turf box and fried pickles… The shrimp in the surf and turf was fried to the point it was not shrimp in the inside and they didn’t put my fries.

I placed an online order at this Popeyes location totaling nearly $50. When I arrived, the food was cold. I politely asked for the order to be remade. The General Manager, Brittney, refused. I then asked for a refund and was also refused. The manager took the food back, asked if I wanted it anyway, and I stated clearly that I wanted fresh food or a refund. She said she could not do either, closed the drive-through window, and then returned and told me to leave. When I explained that I would not leave without either the food I paid for or a refund, the police were called instead of resolving the issue. I left with no food and no refund. This situation should have been handled easily and professionally. Refusing to remake cold food, refusing a refund, and escalating to police involvement

On 8/1/25 I placed my lunch/dinner order from Popeyes via Grubhub while at work. Unfortunately, when the order arrived, the food was extremely old and clearly not fresh. Due to my limited 30-minute lunch break, I wasn't able to return it or seek a replacement in time. This is unacceptable and whoever packed this box should be ashamed

Store needs a full reset. I don’t know if workers don’t get paid enough or they just feed off each other’s energy but it’s not civil or well mannered. Front dining is always closed/no cashier. Every worker has a bad attitude, except one or two. They literally ignore you and act like you’re bothering them. Workers have no integrity. Check your order before leaving the store because 10/10 something is missing. Ice/Drink machine needs to be cleaned, I hope sanitization is being taken seriously. Never a polite experience except that at least the chicken is seasoned. I haven’t ordered the bone in because I know for a fact it’s going to be less quality.My advice is to go in, be patient and be direct about your needs. Expect a complication. Receiving the correct order, sauces, napkins and utensil

My first time at this location. It's new so exterior is on point. At drive thru I ordered 3 wings and a biscuit and a 3 piece chicken tender with mashed potatoes. My order didn't display on the monitor, she said she was using a different kiosk. She said my total was $19!!! I pulled up and complained immediately. I think she tried to ring me up for a combo. The cashier fixed it and the correct total was $15.92. Still high but more realistic. The food was good. I will definitely go back. But won't drive out of my way.