Popeyes Louisiana Kitchen

Popeyes in Athens , Texas is a rip off. I was there last night . I ordered the 1/4 pound popcorn shrimp dinner . I was so appalled at what the brought out to me for 11.79. 12 small pieces see pic I attach. After I waited extra time cause the cook didn't hear my order. Another 10 minutes . I opened the box to like what the heck The manager said yes it looks like 1/4 pound . 12 little pieces. For 12.00 you can definitely find better . Heck you could go to a real seafood restaurant and eat a shrimp platter. Don't waste your 💰 money you will be disappointed and then angry they got over on you. That manager at night had a smirk on her face as I questioned the size of it.

Dear Popeyes and Franchise Owner, I am writing to formally complain about a distressing experience at your Athens restaurant today, March 2, 2026. I placed an online order for pickup at 12:50 p.m. Upon arrival, I found a line out the door and only three staff members working. I was not helped until 1:33 p.m., at which point my order was still not ready. Due to my limited lunch break as a clinic professional, I requested to cancel the order. I was incorrectly told by staff that I had to cancel it myself, despite your policy stating orders cannot be modified once placed. When I called the provided number, I was directed to a chat support system that also lacked a cancellation option. When I attempted to speak with the manager on duty, Andrew, he was rude and failed to offer an apology or

I usually like their chicken but they can definitely be inconsistent. I’m leaving this review today because my wife got home with our 8 piece chicken meal and only had 7 pieces of chicken. Already upset with all these high price for chicken at least give me what I pay for. We will have to open the box and count before we drive 15 minutes home…..better yet, won’t be back until prices come down for cheap chicken!!!

Made our family order fresh. Had to wait 15 minutes but I'm happy to get freshly made food instead of food that's been sitting there all day.

My husband order the food was exceptional, the chicken was hot with heat and spicy, the red beans and rice were hot with heat and the butter biscuits were delicious and buttery not to leave out the jalapeño were fresh and spicy hot.