Popeyes Louisiana Kitchen

Spent 11$ for the chicken sandwich meal and it tasted old and sour. The fries were hot, but undercooked. Something just wasn’t right. I ended up throwing away the whole meal. Restaurant looks very nice from the outside. Such a shame the food sucked. I’m praying I don’t get sick from what I ate. Lesson learned. Not eating at this location again

My husband and I were passing through today on a short getaway trip. We stopped a little after 4:00 in the afternoon at the Bainbridge location. Every worker in the establishment ignored us. One employee actually walked within feet of us twice, and never acknowledged us. We stood at the register waiting to order, feeling awkward, only to end up walking out. I politely let the employees know that they wouldn’t lose customers if they would simply acknowledge them. We gladly would’ve waited had they simply spoken to us. We were clearly visible, and they very clearly saw us. Adding that there was no one else in the dining room, and only one or two cars in the drive thru. There definitely wasn't a sense of urgency from any of the employees. I’m unsure of why they were so apathetic towards thei

We just waited 30 minutes in the drive thru for our food. They asked us to pull forward (likely so their drive thru speed numbers look better) and then throughout the next 30 minutes they did that to three other cars so a whole cluster of cars waiting for our food at the front of the building. When we finally did receive our food, it did not include any of the sauces we paid extra for, or napkins or utensils for eating the food. The worker also did not seem to care that we just waited half an hour for fast food. There were no cars in front of us, and no orders going out, so I truly cannot understand how it took so long when they were not even busy. Terrible experience.

They messed up my order but I understood they were really busy. I called not to complain but to speak on missing items. The manager was so nice and very easy to talk to. She corrected my order the next day. I think the whole team was a vibe. Great store. I'll return. I got the big box btw, everything was delicious and fresh.

Terribly disappointed with this location on this visit. The only reason I gave 3 stars was because it has been good in the past. The staff just couldn’t get it together and didn’t really seem to care. I went in and waited a good 15 minutes for my food. The poor guy at the drive through waited 20 minutes before he finally came in to check on his order. After I got my OK food and left, it was wrong and I had to turn around and go back to get the correct sides. I got the old McDonald’s vibe during this visit.