Popeyes Louisiana Kitchen

My father and I came here after a long day of work. We ordered and dined inside. The diner is very clean, and smelled amazing. The staff was very friendly, welcoming and professional. It seemed like they may need some more workers for the damand at the time we went (evening around 6pm). The drive thru was full, and there were several people that came inside to order for both takeout and dining in. Even through all of that, the food was really fresh, hot, and presented very well.

I pulled into the drive through to place an order. When I pulled up I was advised to Wait a minute. A few minutes passed, I asked if she was still there? She said Wait a minute. I confirmed to wait, 6 other cars behind me left and they didn't place orders. This was at the least 10 minutes waiting to order. I ordered 2 pieces spicy dark combo with mashed and gravy. I went to the window and the rep said that they were swapping out registers. Do you really swap out your cash register at 5:32 PM in the middle of dinner rush? I have never heard of such a thing in all of my years working in food. Especially if you don't have a backup till. The girl didn't know sweet tea from unsweetened tea. I got my food and drove away. To find that I don't have spicy chicken. I have regular chicken that tasted

GET A NEW KITCHEN CREW!!! Saturday night 11/29/25 11:15pm, THE FOOD IS AGAIN NASTY. 7months since we’ve tried to eat here and the food is STILL TERRIBLE. This is an embarrassment to the creole culture. POPEYES is about SPICES AND FLAVOR, CAJUN FOOD; not only does the food LACK EVERYTHING MENTIONED, it’s been numerous complaints with no change. If you’re not going to cook the food correctly, then close the establishment, because at this point you’ve shown you do not care enough to learn the TRUE culture of the food you’re advertising. It’s a slap in the face. Spicy is never spicy, nor flavorful. Biscuits are hard as rocks,stale fries, mashed potatoes taste like WATER, soda tastes like water.. we work too hard to spend our money on what is advertised as food but are given trash.

The last couple of times I’ve been getting the ghost pepper wings all I get is a box of old wings or just the seasoning dumped right on top. No kinda mixture. So today I stopped by 10/5/25 around 2pm ordered the same thing I usually get which it the 3pc combo, and the 12pc ghost pepper wings and yet another failure this time I checked the wings and saw nothing but seasoning dumped right on top again so I take food back in and ask for refund.

My sandwich was completely dry and I don't know what the hell going on with my chicken wings, but I didn't taste it even look right.It's just the powder thrown on top of the chicken wings bad review !!! not worth buying