Popeyes Louisiana Kitchen

Managers Anthony and Will were outstanding to my husband and me along with all of the other customers inside the restaurant and drive thru lines. Mr. Anthony's and Mr. Will's professionalism, enthusiasm, efficiency, and customer service skills were/are impressive. The front line cashiers and team members were awesome and they greeted us with smiles and enthusiasm as we entered the restaurant The restaurant and restrooms were the clean. The food was fresh and delicious. We dined on the i side, and everything was top tier. We were impressed! 25 stars and hearts! 💜🩵💙💚💛🧡🩷❤️💜🩵💙💚💛🧡🩷❤️💜🤎🩵💙💚💛🧡🩷❤️

I want to give this location a chance but, it can be so inconsistent. I've been in with fair service but, it has been poor more often. Some of the staff are rude and act as if you are inconveniencing them by being there. I visited a month or so ago and there were no napkins so, several customers were getting paper towels from the restroom. I visited more recently and received an abundance of condiments and utensils in the bag for a 2 piece meal.

The sign on the window advertised a 10 piece for $16.99 and the manager refused to honor the sign stating it was an old sign that needed to be replaced and it required a coupon as well, she also rudely told me she didn't care what the sign said and she was the manager ...This pictured sign is up and has no expiration date nor does it state coupon required as she stated to me. The young lady in the Collierville location always is rude with an unprovoked attitude every time I've been inside and she's there during the lunch hour. Keep in mind that all the signs posted are lies and Popeye's doesn't honor the posted specials! They leave at 11 PM maybe but that store is actually closed by 9:45PM and the doors locked. Don't mind complaining to a manager because she was the manager. Ms. Jean

I walked into the store and I immediately noticed an older Caucasian couple giving two cashiers a hard time about a special they misunderstood. One of the young ladies appeared to be new in training. While it was unfortunate to witness, I commend the employees’ efforts and most importantly their composure! I was extremely impressed at how quickly they were able to redeem themselves from that moment to assist me with my order! Good job Jada and Malia!!

I love Popeyes, but I can’t stand the type of food quality they provide in Memphis and the locations surrounding. I ordered a 3piece spicy tender combo and I thought the box felt light, but since I sat in line for nearly 30 minutes, I decided not to look before leaving the drive-thru. I realized today why I haven’t been to Popeyes in so long. Just ridiculous. And for $10?! What a complete ripoff. Won’t be going back.