Popeyes Louisiana Kitchen

Gabriel at Popeyes did a great job with my order. Great customer service. I had a problem with ordering my food wrong on the app and he changed it for me with a smile. I really appreciate him for being very kind. Food was good.

I never write complaints unless the issues in question are simply unacceptable, that being said. I don't believe any fast food restaurants should have employees that barely speak enough English to satisfy the absolute minimum communication skills necessary to withhold the job. (If that wasn't the case, I know most if not all the issues below never would have occured to start with) I always speak very clearly when ordering, so when I somehow end up having 4 separate errors with my order, it seems like there had to have been a miscommunication, as I used direct terminology associated with the menu. Regardless, when it's busy and people are waiting behind me in line I won't waste everyone else's time and go through every single item, nor should I have to. It's one thing to "forget" sauce

I hate writing reviews I rarely ever do but this has been the final straw. Ever since this location has opened it has been nothing but problems. I can understand a problem here and there we are all human but over the course of years nothing has ever improved. Food is always subpar, cold and never ready in a timely manner. Items are always forgotten in a order even when it's something simple. Orders are often just plain wrong. Today's experience was a app order, 5 minute wait for the tenders which was more than acceptable, what was unacceptable was pulling to the window to be told that there were no fries available at all and if I would like to have a replacement side, mind you there were two orders of fries on this order, I chose to replace with mashed potatoes. Once I got my food and hea

So my folks ordered out for me and got what I'd asked for. Upon opening at home I was appalled at the sight. I'd ordered the 5-piece Spicy tenders combo and what I got was 3 tenders and 2 micro pieces that could easily be classified as "nuggets". Also, while my folks never asked for any larger size, they were charged for (and received) Large fries n drink. I've never had trouble here before, so this lack of quantity per cost and shady cashier practice really bothered me. I'll be sure to use extra scrutiny here next time

Kathy is so sweet & professional. The food was hot & fresh. I did not have to wait long at all. The service was fast. 10/10 would go back.