Popeyes Louisiana Kitchen

Indian Trail, NC · Chicken restaurant

Rating
3.1/5
★★★☆☆ 3.1
Reviews
20
Rank in Indian Trail
#42
of 74 restaurants
City Percentile
12%
rating percentile
Address
Popeyes Louisiana Kitchen, 13800 E Independence Blvd, Indian Trail, NC 28079
Phone
(704) 684-0136
Website
www.popeyes.com/store-locator/store/restaurant_85309
Status
Closed · Opens 10 AM

Popeyes Louisiana Kitchen is a restaurant located in Indian Trail, NC. It is one of 74 restaurants listed in Indian Trail. Its 3.1-star rating is slightly below the Indian Trail city average of 4.2 stars. There are 10 photos associated with this location.

About Popeyes Louisiana Kitchen

Swing by your local Popeyes at 13800 East Independence Blvd and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich... More

Hours

Saturday10 AM–11 PM
Sunday10 AM–11 PM
Monday10 AM–11 PM
Tuesday10 AM–11 PM
Wednesday10 AM–11 PM
Thursday10 AM–11 PM
Friday10 AM–11 PM

Customer Reviews

★★★☆☆ 3.0 Ania A · Feb 2026

Hit or miss when I visit this location but I tend to stay away. Most recent health score was an 87, wow. While I was ordering, attendant didn’t notify me of the wait due to a glove shortage until about five minutes after I was waiting, after I asked to pull up because I was already waiting at the window for a couple of minutes. Was told “about five more minute’s” when told the first time, but ended up waiting an additional 15. When approached the first time I just requested a refund so I could leave and thought that was being finalize when she went back in. After giving it some time I went to check on the cancelled transaction but was told the food was almost ready. While I was inside the workers were naming off all that they didn’t have available, as if doing an inventory checklist, and t

★☆☆☆☆ 1.0 THATREALCARGUY · Dec 2025

Before I start just dont come here!!!!!! Look yall I like to normally put good comments but.... There is nothing good to say about this place. When I walked in the lady that I read in many other reviews helped me after looking at me like I was a ghost.... She very rudely took my order and didn't not speak very good English. Even though she clearly speaks it. There is 5 people working and we have about 7 people in here waiting. I have now been here 20 minutes and we decided to just leave. Ill be contacting my bank for my money back. Dont waste your valuable time like we just did.

★☆☆☆☆ 1.0 Crystal Westbrooks · Feb 2026

I ordered two fish sandwiches. They are made to order which is a good thing so I didn't mind the wait. What did bother me was the sanitation rate! It was 87.5 - DISGUSTING 🫣 My instinct was to drive off but I had already paid. The sandwiches were good though but I don't think I will go back due to the low sanitation rate. They need to get that rating up to at least 98 for me to go back.

★★☆☆☆ 2.0 Claudine Hamilton · Feb 2026

I’ve been coming to this Popeyes location for about a year now, and unfortunately, the same major issue continues — severe understaffing and extremely excessive wait times. I’m honestly surprised this location is still operating given that reviews from four or five years ago mention the exact same problems. Tonight was especially frustrating. I’ve been waiting for 35 minutes just for six pieces of chicken wings. I was told that one employee walked out, and the remaining staff member was left doing everything — dropping chicken, frying food, and handling orders alone. While I can empathize with the employee who is clearly overwhelmed, this seems like a long-standing management issue that hasn’t been addressed. What’s even more discouraging is watching customers who placed larger orders afte

★☆☆☆☆ 1.0 christian woodall · Feb 2026

By far the worst Popeyes experiences I've had. (Disclaimer: I'm not the type of person to judge a place off of just a single visit, I like to give everyone a fair chance but after back to back horrible visits, I felt like I had to say something and hopefully spare someone else the same frustration.) The first time I ordered here, it took them 25 minutes to make my food with no one else in line. The girl at the window forgot I was waiting for my food, clocked out and went home, my order was prepared incorrectly and I was not given a receipt. I didn't realize until I got home. I had a few things to take care of at the time so I couldn't go back immediately, but I planned to circle back in an hour or two when I was free to correct the order. When I arrived again, I noticed the 87% health scor

Accessibility & Amenities

✓ Outdoor Seating ✓ No Contact Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Delivery ✓ Fast Service ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food

Services

Chicken restaurantCajun restaurantFast food restaurantRestaurantSeafood restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.