Popeyes Louisiana Kitchen

Ordered through their app to deliver $44 worth of food. I was sick with the flu and couldn't leave the house. BIG MISTAKE. What was delivered was not my order and was enough for one person when I ordered for 6. And it wasn't anything anyone in my house would eat. The order was for Jennifer N. I'm Jennifer H. As soon as I saw the Dasher walking up with a drink and one bag, I knew it was the wrong order. I didn't order a drink. I couldn't stop the Dasher so I texted them. Nothing they could do. I had to contact Popeyes via the app. I did that and the first agent to respond told me they were escalating my complaint. TWO DAYS later, I get an email asking me for a photo of the order I received. I didn't have the food. I actually gave the food to the unhoused person at the gas station. I showed

So I went here yesterday and the guy who took my order took it before too and he was the best! Like I always have a hard day at work and the moment I come in He just makes it better. Like yesterday I came in and order a 3 tender combo and he said that they are still waiting on some fresh fries and I was like yea np. It barely been 2 mins since I waited and let me tell you as I feel he gave a compensation he gave me a bag full of fries and instead of 3 tenders I got 4! It literally made my day cause I love popeyes and been coming here quite a bit. I felt bad I couldn't tip him cause I didn't have cash but the food was good too. I had the same guy before taking my regular order and that time I couldnt drink soda so I asked if he could take the drink out of the combo meal even thought its a d

So I watched an employee cosme from outside. He obviously had to grab the door and didn't wash his hands, then dug his through my box. Gross. And the manager was standing right there and saw nothing wrong with that. Lost me for life. Can't do nasty places

Tried Popeyes again after a year of abstaining, no real improvements in the food. The order was efficient, timely, and hot. However the staff were entirely too loud behind the counter with their personal yackety- Yack!

Popeyes sent me a deal in my email for buy 6 wings and get a second 6 wings for $1. I ordered and the wings were old and bruised. I called the popeyes literally 8 times from the number on my receipt which is a Rockford number but to no avail no one answered the phone. I didn't take the food back the same day I took it back the next day because of the distance. When I enter the store the staff at the front was stretching and yawning and didnt speak but did ask how can he help. I asked for a manager and when the manager came to address me he also did not say hello and his countenance was very drab nor did he ask how can he help me. So I told him about me calling the store multiple times with no answer at all and questioned was the number on the receipt the correct number and he said yes and