Popeyes Louisiana Kitchen

Lumberton, NC · Chicken restaurant

Rating
3.3/5
★★★☆☆ 3.3
Reviews
20
Rank in Lumberton
#123
of 167 restaurants
City Percentile
18%
rating percentile
Address
Popeyes Louisiana Kitchen, 3301 Fayetteville Rd, Lumberton, NC 28358
Phone
(910) 802-4234
Website
www.popeyes.com/store-locator/store/restaurant_86604
Status
Closed · Opens 10:30 AM

Popeyes Louisiana Kitchen is a restaurant located in Lumberton, NC. It is one of 167 restaurants listed in Lumberton. Its 3.3-star rating is slightly below the Lumberton city average of 4.2 stars. There are 10 photos associated with this location.

About Popeyes Louisiana Kitchen

Swing by your local Popeyes at 3301 Fayetteville Rd and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that... More

Hours

Saturday10 AM–11 PM

Customer Reviews

★★★☆☆ 3.0 Terry McKoy · Mar 2026

Well, here we go AGAIN!!! I went to Popeyes to get the 3 piece special that they have going on. Once I received my order, I looked in the box; and Once Again, one of my pieces looked like a pre-matute chicken had been added to the box! I don't know what store policy is, but QUIT PICKING through the pieces!!!!! This is not how you would treat yourself, if you were serving you, or someone that You know, when they come to your job!!! The wing in this picture, is actually the blown up image from my phone, to show the size!!

★☆☆☆☆ 1.0 Nary Sokanni Berry · Jan 2026

Mobile order check out and pick up was a breeze. However, chicken was not in good quality, very dark and not fresh at all. The cajun fries were also soggy. I’ve been to other Popeye’s locations and never experience bad chicken quality. This is my 1st time I had to request a refund.

★☆☆☆☆ 1.0 Thomas Hall · Sep 2025

Food and atmosphere are typical Popeyes. Nothing spectacular. The service, on the other hand, is ridiculous. Been waiting 31 minutes for my order now and still haven't gotten it. Drive thru never stopped, but dine in patrons are still waiting. Ordered at 2:10. It's 2:48 and still waiting. I will NOT be coming back to this restaurant.

★☆☆☆☆ 1.0 Dee Vonchi · Mar 2026

I placed and paid for a mobile order through the Popeyes app at the Lumberton, NC location (Order #2275b703-8ale-4638-a626-74430fe451ea). When I arrived, the employee told me they had no food available at all, couldn’t substitute anything, and didn’t know how to process a refund. I was told to contact corporate instead. This makes no sense—if the store had no food, why were they open? And why did the app allow me to place and pay for an order if nothing was available? The order was only $6.41 and included reward points, but the principle matters. Customers shouldn’t have to waste time and gas because the app inventory isn’t accurate and the store can’t issue refunds. I’ve had multiple issues with this location before and even submitted complaints through the Popeyes app but never receive

★★☆☆☆ 2.0 Brittany Crowell · Jan 2026

My partner and I ordered at this location in Lumberton, NC, the service was very slow we ordered two combos and waited over 45 minutes. Our order was incorrect. I ordered the three piece tender combo and a side of coleslaw. I didn't receive my order of coleslaw and received instead a three piece chicken on the bone. My partner ordered spicy tenders with his surf and turf and the tenders were original recipe not spicy. The biscuits were in sad comparison to other Popeyes establishments. We spent almost $30 and we were both disappointed. We also observed some unhygienic customer service with no gloves, or cooks touching their face and headphones and then not changing gloves as well as a cook putting her hair in a net with gloves on and then not changing them. I have myself worked in food ser

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Chicken restaurantCajun restaurantFast food restaurantRestaurantSeafood restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.