Popeyes Louisiana Kitchen

I paid way to much money not to one get all I ordered or for them to get it right. I had a door dash order tonight. My 16pc chicken was old and cold and didn't have no legs or thighs. So you know we got leftover chicken that been there hours. Also it was crispy instead of classic. Which I ordered. I didn't get the big large fry or small fry I ordered or the 3 apple pies. They wouldn't answer the phone. But I will be calling to get a refund. This is ridiculous.

Waited over an hour for a 16 peace chicken box after an hour I asked for a refund and left. I understand about being busy, but this is a chicken place and you continue to run out of chicken. This hasn’t been the first time. And then when I get home, I tried to call their 1866 number on the receipt and it’s only 3 o’clock in the afternoon and it goes straight to a voicemail that the office is closed so so much for even trying to reach out to anybody because you ain’t gonna get nothing from them.

This place is clean. Moreover, the staff was friendly and fast Alas, the one thing that mattered most, the food, was lackluster at best. I don't have to go into much detail except to say everything was ultra bland. I genuinely felt bad for the chickens; they should not have given up their lives for something so flavorless. The worst part was that applied to all the food. We had traditional fried chicken, Mac n cheese, biscuits, plus a chicken sandwich. Everything lacked any flavor; it was almost weird how non-existent tastes were. I will also add they were out of French fries when we visited, which was not a big deal to us, but since most of their specials revolved around fries... That seemed like a big problem for the restaurant. In the end, I wrote this review to warn others. This parti

They like playing games with their customers. Made an online order drove 10 minutes, got there and waited 20 minutes for the ALREADY PLACED ORDER. From what I saw they’re all just socializing in the lobby. Also noticed they’re turning people away while we were waiting obviously because they don’t feel like working.

Update: 5/13/23 Size of sandwich still sucks. Biscuit a bit too light. Regular chicken was good! Customer service in drive thru was fine. Original: I had regular chicken sandwich because combo was literally twice as much. Sandwich was a bit stringy, not as good as it used to be, but I'd go back to this location.