Popeyes Louisiana Kitchen
New Windsor, NY · Chicken restaurant
- Address
- Popeyes Louisiana Kitchen, 330 Windsor Hwy, New Windsor, NY 12553
- Phone
- (845) 787-0734
- Website
- www.popeyes.com/store-locator/store/restaurant_84318
- Status
- Closes soon · 1 AM · Reopens 10 AM
Popeyes Louisiana Kitchen is a restaurant located in New Windsor, NY. It is one of 69 restaurants listed in New Windsor. Its 3.4-star rating is slightly below the New Windsor city average of 4.3 stars. There are 10 photos associated with this location.
About Popeyes Louisiana Kitchen
Swing by your local Popeyes at 330 Windsor Hwy and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re... More
Hours
| Friday | 10 AM–1 AM |
Customer Reviews
Idk what was up with this Popeyes, but we pulled up to order and they were rushing us to pull up. Then we get our food with items missing and these cheese curds unbelievably greasy. They also had us waiting nearly 20 mins in the drive thru for the food in the first place. Get home and realize they gave us spicy chicken instead of regular so we had to go back. Service gets a 3 because they rectified it. Gave us extra chicken for the inconvenience.
Ordered a 3 piece combo, chicken came in small enough for a 4 year old to eat nit for an adult. The 2 sides, biscuit and macaroni were so burnt i could taste the previously burnt foods from the oven. Destroyed my entire experience, not going back.
I visited today and witnessed a customer upset about another customer getting their food first. The young man Josh working handled the situation with such professionalism, patience, and kindness. He explained it was an employee courtesy, remained respectful, and continued providing exceptional service despite the tension. You can’t make everyone happy, but he definitely made many customers feel valued. Excellent customer service — he should be proud of how he represents this business also the young lady who took my order and bagged 2/16 around 245 you are so pleasant!!
Don't come here unless it is busy otherwise they will serve you cold stale food. I was the only customer in the drive thru but it took them 5 minutes just to take my order, which was only a ghost pepper sandwich combo with no sauce. I'm pretty sure they gave me one of the leftover sandwiches from lunch that was sitting there for who knows how long... and it wasnt even the right sandwich! It was one of the original ones, not the ghost pepper one with bacon and cheese that I paid for. Also they somehow used the whole stores supply of sauce on that one sandwich. I know its just kids running the place but dude you gotta have at least one person there that gives a crap. Their fries are bangin but i got old cold ones that were saltier than the dead sea. Their food seems to be just crazy salty a
The Night Shift manager Alexis and his team provides exceptional customer services, they greeting every customer and the food is always hot and fresh. One of the best Popeyes in the area thus far.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.