Popeyes Louisiana Kitchen

I had a very pleasant experience at Pembroke Lakes Mall thanks to a young man working at one of the fast food restaurants. He was polite, kind, and had an excellent attitude. Always with a bright smile that gave off great energy. Honestly, it’s rare to find such good service in fast food places, so I felt it deserved to be recognized. 10/10! When things are done well, they should be acknowledged. 👏🏼

Terrible customer service...makes one rethink on buying food here even if the food is good. Employees are rude (i.e. barely look at customer, don't smile, give wrong order despite receipt showing correct order). I hope this place improves its customer service 🙏.

I don’t usually leave reviews, but I was disappointed with my visit. The chicken I was served was burnt and not edible. This should have been caught before being served. I hope management addresses this so other customers don’t have the same experience.

This is the 2nd time I've placed order either for pickup or delivery and both times my orders were wrong ESPECIALLY since I have to pay extra for extra breast pieces. This time I paid for the 12 piece Family Meal for pickup and requested 4 breasts. When I opened the box, 1 chicken breast. Im done

I'm only giving it a 1 star because 0 stars isn't an option. For starters, the FNAF meal was deceptive. On the kiosk it said it came with a cupcake and a drink, and we got neither, when I asked about it, they told us it didn't come with it, even though the kiosk said it did. As for the quality, I wouldn't even feed this to a dying dog. Also, we didn't get any napkins, and I had to go back to ask for the sauce we had with the order.