Popeyes Louisiana Kitchen

We ordered a family bundle on the app. When we opened it at home it was missing the chicken tenders. I wanted to go back right away but decided to eat first then return for the tenders. I took a bite of my chicken sandwich that I asked for no pickles because I have a horrible allergy to them. I immediately tasted pickle and spit it out. Ive taken allergy meds but I will probably end up sick tonight. Im not only upset about the missing food but also that they gave me something unsafe to eat. It was even on the receipt that I wanted no pickles as well as marked on the bag. Edit: I just added a screenshot of my order from the app which says the date time and order number. If you need any more information please let me know.

I stopped visiting this establishment a while back do to the service/food issues, never complained just walked away. I decided to give it another try and see nothing has changed in the last 2-3 yrs. Here are some of the owners comments on addressing previous complaints, bottom line nothing has improved, maybe fire the employees and start new fresh with ones that understand the customers language. -We will address these concerns with our management team. -We will definitely be addressing your concerns with our management team to ensure that improvements are made. -…..and we will be addressing your concerns with our team to ensure that this situation does not happen again in the future. -….and we will be discussing it with our team to ensure we improve moving forward. -your comments help us

Employees were somewhat friendly and nice. Food was cold by the time I got home. And after eating my fried chicken cold slaw and Mac and cheese I had the worst diarrhea ever in my toilet. 🚽 I want a refund or I just might not even bother returning.

“Buffalo wings” like what is this? Pure laziness and after I paid almost $30 too. Also unsure if I was served a biscuit or hockey puck because I almost broke a tooth on the first bite.

Third time I stop here while visiting Poughkeepsie. The second time I did not get rewards point for a chicken sandwich and I never claimed it. The third time (Sat Jan 10) I bought $26 worth of food and again I did not get the rewards point, went to claim it on line and the receipt did not have the required 20-21 digit number. I went to the store and it was shear frustration trying to get them to understand. They DID NOT UNDERSTAND I needed a receipt number to claim my points. They (a few workers) kept talking to each other and one explaining to the other, bottom line they DID NOT GET IT.... Never again will I go there, even though I will be living close by very soon. Oh, and the fries were old and soggy. Got a reply from the owner, a scrimped canned response, yet no mention how I could get