Popeyes Louisiana Kitchen

For starters this was the most unpleasant experience I have ever experienced in a restaurant. My boyfriend and I came into Popeyes walked up to the counter to order our food and we were greeted with two employees making out behind the counter. We were hesitant but still ordered our food. We each ordered a 3 piece tender and fries. It took 12 minutes for us to get our food and we were the only people in the restaurant, and nobody was in the drive through! We tried to be optimistic in thinking our food will be fresh but this was the farthest thing from the truth! We bit into our chicken and I thought I was going to be sick. All 6 of our chicken tenders were raw! My boyfriend went to confront the manager, which happened to be the same woman making out at the counter when we walked in…

This was absolutely horrible. I never leave a review, but this experience was so bad it warrants a Google review. First of all, I walked in and the employees were making out behind the counter, extremely unprofessional. Second, they took my order right away, but the food took forever to get. When I finally got it, the chicken was raw. So I asked to speak to the manager. The girl that claimed to be the manager literally told me that the chicken wasn’t raw and they took a temperature on the chicken before they served it and it was fully cooked. The manager literally argued with me about the chicken being raw. I will literally never go back to any Popeyes ever again.

Very good Service with the drive-through lady. Good fresh food and not real pricey. I just love their chicken. I will definitely be back in the near future. Thanks again.

We live very close and yet haven't been to this location in 2 years. On that visit the lobby doors were locked at around 4 PM so we left. Decided to give them a chance today. What a disappointment. Only two employees working. Waited at least 5 minutes and hadn't even been able to place our order. Meanwhile there was already someone waiting and another customer had come in after us. While waiting we noticed there were hardly any menu items stocked and the chicken that was on the warming tray looked dry and several hours old. Once again, we left because there was no telling how long this would take and the food most certainly would not be hot or fresh. Where is the owner of this franchise? How do you continue to operate this way?

They're still promoting and selling things that they don't even carry anymore. Can't even take the time to take things off the app store before you waste your money on things they don't even carry. Don't get your hopes up that they'll carry anything you want. Then you'll still have to wait 15 minutes to get your food after placing an app order. What's the point? Assistant manager was at least kind and understanding.