Popeyes Louisiana Kitchen

This is one of the cleanest Popeyes in the Baltimore area I’ve been in. I waited over 30 minutes for my food which was ok(if I were in a rush, this rating would be totally different) I just got off work and wanted to bring dinner home and they gave me a few extra chicken to make up for the time. I am choosing not to give them 1 star because they had 1 cook and was very apologetic about the delay. But nevertheless, they did take a very long time leading to 4/5 review.

Cashier today got very nasty when I said “hello” on the drive through speaker as I sat there and heard talking but couldn’t make it out waiting to order. The tone she used when she said “I’m not talking to you I’m talking to my manager” and almost threw the bag out the window at me when I pulled around even the person I was on the phone with said “What’s her problem? She was nasty and rude.”

I Love Popeyes food and what I ordered was perfect! I used the app to place my order for pick up... I was hoping this would be a quick stop. The drive thru wrapped around the restaurant, so, I decided to go in. The restaurant was clean (I did not visit the restroom)... 1 person was placing an order. I was next in line...service was very slow! The young man taking the order may have been new. He was kind and polite... he did not know much about the new 🔥 "hot" items, he was very slow and he had to go over the order several times; while taking the order and again when filling the order. The process did not change when it was my turn. I used the app, checked off every item I wanted... my code was entered in, but, I still had to give my order... while my order was being filled I had to again

This is one of the better Popeyes I have been to the fried chicken comes out very fresh and the biscuits tasted amazing this time around without being that dry. However I will add that this location is a little slow.

20 mins for a simple meal is insane. Some people have places to be, things to do. Its called fast food for a reason. On top of that I ordered on the app 10 minutes before even coming. Waste of time and money.