Popeyes Louisiana Kitchen

Had an online order. Waited and extra 30 minutes AFTER the time it was supposed to be done. An employee had her YOUNG kids running around in the lobby screaming and hollering. Trash cans were pulled out just sitting in the lobby with no bags. Tables dirty. Counter dirty. Employees seems confused and unorganized. They had maybe 3 cars in drive thru and 4 people inside. So not extremely busy. Fast food has definitely gone down hill

I was served old dry burnt chicken on 6/19. I contacted the store and was transfer to speak to two different managers. Not sure who was the manager. But , I explained to her that if I had to wait for fresh chicken than I would have preferred to wait than be served dry chicken. And to Popeyes owner .....I will save you time on your response.........that you send.... Thank you for being a valued customer and for taking the time to share your feedback. We strive to provide the best restaurant experience and are sorry to hear that your visit did not fully meet your expectations. We hope to have the opportunity to serve you better in the future.

Absolutely garbage service. Employees have an incredibly rude attitude. Lady at the window yelled at me because I didn't pull up to the space she wanted me to pull up too. One of the employees walked out to their car to smoke weed. I'll never eat here again. It's not the most glorious job to have and I get that, but it's no excuse to act that rude to anyone.

Went through the drive thru and it seemed to be moving along until I got to the speaker. Asked me to hold and didn't come back for more than 5 minutes. Made my order for a 3 piece combo, white, spicy with fries and medium drink. Pulled to the window, got my drink and asked me to pull forward. I did. Sat there for more than 20 minutes as car after car, at least 10 of them were served and left. Finally the unfriendly drive thru attendant came out with my order and said that she forgot about me. I like their chicken but these are the worst run businesses in the country.

Worse Popeyes in the state of Alabama! Poor management, horrible customer service from the young staff, and a dirty building. The health department and the head of POPEYES need to VISIT!!