Popeyes Louisiana Kitchen

I made 2 mistakes with my order and the team at this Popeyes helped me fix it both times. The food was fresh and the service was quick. I appreciate their patience and kindness.

I ordered the family size meal plus extras my order came to a total off 107.42 when I got to the store to pick my order up they give it to someone else. So I had to wait long because now they have to make my food over.so because they gave someone else my order the employee was very rude and nasty! Told me I was lying and everything! I was so pissed off I got my food and left. When I get home I check my bags they messed my order up again!! I will spend my money elsewhere!

Staff and manager were very kind to me and my kids. Came in and they offered to make my order fresh. Wiped down the table for me and even offered to clean up the mess my kids left. Freshest and best tasting chicken I’ve had from a chain Popeyes in months!

If you go after dinner time they love to close the lobby before 8:30 and typically hand out stale food. Place a mobile order online and waiting 15 minutes in drive thru when there should have been enough staff scheduled on a Thursday night (2/12/26) to keep the lobby open… you don’t gain business this way, and I already go out of my way to avoid this location, even though I live right off Liberty St…how do you keep customers?

I really love Popeyes! Every time I eat there, the chicken is always crispy, and the fries are just perfect. It’s my favorite comfort food and it always puts a smile on my face. Popeyes will forever be my happy place! 🍗💛🥤