Popeyes Louisiana Kitchen

The food quality and wait time was unacceptable at this location. I notice employees outside as I waited in line at the drive thru and ask why was the wait so long. I was informed by a gentleman that they had a big order for one of the delivery platforms so they were in the process of making fresh food and apologize for the long wait. I received my food at 10:45pm , I placed the order on line at 10:15 pm, got home and opened my food and it was not fresh! I ordered dirty rice and it definitely was dirty. It looked like something from off the floor that was in the trash days ago. The rice was hard, the meat in it was so old must have been from a previous day that was left out and uncovered or it came from the trash. This was a Department of Health food violation. I would never serve food lik

Horrible Service!!! I just left the drive thru and a heavy set brown skinned person who looked like a young boy but I’m not sure with a Afro told me and my mom that they only had breast left after I paid for my food so we said we’ll take all breast just to find out that they had other chicken pieces available. The manager started going off on us like we caused the problem so we told them we didn’t actually want all breast and that we will take other pieces as we thought was going to happen before the person said they only had breast available. After that we got our order and drove off and realized we were missing a side of Mac and cheese. We ordered 3 Mac and cheeses and only got two. They went off on my mom for trying to get our last Mac and the manager barely looked at the receipt before

This location is horrible! Delivery is NEVER safe!! Ordered a family meal and half of the order was missing!!! 2 large sides were missing and a bunch of random, mismatched chicken was thrown in the box! Called the store 6x, manager answered 3x and hung up. Last time she answered, I explained the issue and was told the dashers have been taking the food all day. Are you serious? So they're rummaging through the bag of food I paid for and can take what they want and you're aware??? But this was her 1st day smh. Everytime we go to or order from this location, everyone is lackadaisical, slow, and does not pay attention to what they are putting in the bag. Can't get ahold of corporate, the online chat kicks you out and NO ONE is being held responsible for this bad food and horrible service!

Ordered a family from the drive thru, only to get to the window and told they didn't have have half of the chicken parts to complete the order. So I said cancel the order. Then the manager asks, so you're going to cancel the order over no chicken thighs or legs...I sure am! Needless to say, they got my order together, smdh. Just be careful. All they had to do was put a sign up saying what part of the chicken they thought they didn't have. Then I would have pulled out of the line!

Do not go to this Popeyes in Union City because they allow their employees to use vulgar language in front of not only adults but elderly people and nothing is done about it. i’ve always heard stories about this Popeyes, but I experienced it for myself yesterday One employee by the name of Marquis was cussing in the back, literally 2 feet from the manager in which she denied not hearing him But I told her in front of the general manager, that she was a liar basically, I will never eat at this restaurant again