Popeyes Louisiana Kitchen

Went to Popeyes in Yazoo City Mississippi. We were in Mississippi for a funeral. When we entered, the staff was loud, laughing, joking. My husband spoke as we entered. I asked the young lady at the register did the beans and rice have meat? The worker turned around to another young worker, and said , she's asking if there's meat in the beans, they both started hysterically laughing. I found nothing funny, it's just a question. They were very disrespectful, horrible customer service. And the forgot to give me all of my order. They definitely shouldn't work at the register. Look to be 16 to 18 years old. This happened January 9th 2026. People say the customer's are rude sometimes, what about the workers? However, a worker ( late 30's) came to my car and apologized for the youn

My mother is a loyal customer at Popeyes and visits weekly. She uses coupons, orders the same meal every time, and stretches it over several days. She’s polite, patient, and never causes issues. When she received her order, she noticed two items were missing. She calmly pulled back around and asked for one item without complaining or placing blame. While waiting, she overheard staff making an annoyed comment about her returning. Then, through the window, an employee held up a tip cup toward her. That moment hurt. No customer, especially one simply correcting an order mistake should feel embarrassed or made to feel like a burden. Popeyes employees are not a tipped position, and holding a tip cup toward a customer in this situation is inappropriate and unprofessional. Do better

While traveling through Yazoo, MS, I decided to stop at Popeyes. I ordered a large red beans and rice. My order was HORRIBLE!! The container was filled with rice and maybe a TABLESPOON of red beans. I called the store and expressed how disappointed I was. The response I received was “do you want to come and get another one?” I said “NO”! I was about 15 minutes away from the store. I shouldn’t have to turn around and go back, if the order is done correctly the first time. POPEYES, your customer service is TERRIBLE!!!!!!!!

I love the food there. The service is wonderful and the environment is very clean. I most definitely give them a 👍.

Amazing customer service, reminds me of being at a church dinner where the servers are so kind and willing to serve you good quality food with a smile. I love it. Chicken is always hot and fresh!