Port of Subs

I was going to let the fact that the same gloves touched several fridge handles, the oven handle, the register screen, the soda machine screen and then went straight back into the food slide. But they didn’t get a single topping on either of the two sandwiches I ordered online correct. Have always loved this place but they need to be better these days.

Sadly disappointed. We are out-of-towners who consider a trip to Bend incomplete if we don't get Port-of-Subs but twice now, we have walked out without ordering. On 1/2/2026 at lunch we were the third customers back in the line. I watched the cashier move from her register over to the lettuce section and start adding veggies. I hadn't seen her change her gloves so I told my husband that I was going to watch to see if it happened with the next customer. Well, the young guy that took her spot at the register was wearing gloves, took the customers cash, gave change, turned around and pulled something out of the microwave, patted it down with his hand, and then brought it over to finish making someone's sandwich. All while still wearing the same pair of gloves. We decided to get lunch elsewher

This was an okay place for a good sandwich. Fresh ingredients and lots of classic or hot options. Staff were friendly and process were fair. Small kids area for youngsters to play. Clean throughout. The only little hiccup was how long it takes to get your sandwich, perhaps next time it will go faster.

I came in 30 minutes before closing for 6 sandwiches for a sports team whose tournament ran long. The staff was gracious and accommodating even though it was obvious they were prepping to close. I was so appreciative of how quickly they got the order out and how nice they were about it the entire time. I didn’t have a sandwich, but the kids said they were great!

We are a local non-profit and Jody was amazing to work with! Very communicative, easy to talk to and just the sweetest! They helped sponsor our family event and we are beyond grateful for the wonderful food, but most of all, the amazing customer service from management as well as staff! We truly appreciate your support and your generosity!