Portillo's Richmond

Clean and super spacious. Burger is a pretty good deal and tasted pretty good. The beef sandwich, imho, shouldn’t be served without peppers or something to give it more texture/flavor chance. Bread was good for it but man… that lifeless meat needs some help.

I had a great experience at Portillo’s. The service was friendly and fast. The Italian beef sandwich was flavourful and satisfying, and the spicy chicken was just as good and The big burger bundle.I also really liked the grab-and-go section—it’s convenient to pick up everything from buns and condiments to Italian beef packages. Overall, a great spot for a quick and tasty meal.

Portillo’s in Richmond is a gem for comfort food lovers! We ordered a little bit of everything to get the full experience, and it did not disappoint. The burgers were juicy with just the right amount of char on the patty, layered with fresh toppings and a soft, toasted bun that held up beautifully. The fries were golden, crispy on the outside yet fluffy inside—the perfect sidekick. We also tried one of their signature hot dogs, and it was spot-on: a snap with every bite, topped with all the classic fixings in true Chicago style. And then, the star of the meal—their famous chocolate cake. Moist, rich, and decadently frosted, it’s the kind of dessert you’ll still be thinking about days later. The atmosphere is casual but lively, and the staff made us feel right at home. Every plate that ca

Don't use the app, it's no quicker, I've currently been waiting 15 minutes since I placed the order for one sandwich and a fry from Costco when I left. Right now they aren't even making a sandwich, just looking at screens. I love Portillo's but this is the last time I'm eating here. I can get hotdogs and Italian beef sandwiches at lots of places.

I’ve been to the original Portillo’s in Chicago, so when I heard one was opening in Houston, I was genuinely excited. As a big fan of hot dogs, I had high hopes that it would live up to the Chicago experience. Unfortunately, after a few visits, I have to say—it just doesn’t quite measure up. I’ve tried several items on the menu to give it a fair shot, including the cheeseburger, the Chicago-style hot dog, and the chili cheese dog. The cheeseburger, while char-grilled, was nothing memorable. It lacked the flavor or quality that would make me order it again. The Chicago-style hot dog is a classic and definitely the go-to for many. Personally, I’m not a fan of all the traditional toppings, but I respect the authenticity. Still, the sausage itself has an odd texture or bite that throws me of