Portillo's Tinley Park

Absolutely the worst location. Ordered a jumbo chili cheese dog and I got a jumbo dog with relish and pickles and mustard??? Please tell me how that’s a chili cheese dog? I even took a picture of what we received and our receipt. Absolutely garbage location and service. Why pay for something you don’t even receive. Fries are always not fully cooked and just thrown into bag and fries dumped all out. I used to work in fast food and never did anything like this. Pathetic company only caring about money Absolutely the worst location. Ordered a jumbo chili cheese dog and I got a jumbo dog with relish and pickles and mustard??? Please tell me how that’s a chili cheese dog? Absolutely garbage location and service. Why pay for something you don’t even receive. Fries are always not fully cooked and

The customer service was ok. However this is my husbands Italian beef. Literally mostly bread and one slice of meat was on his sandwich which made it mostly a bread sandwich. If this was a cheap meal it would be fine but I chose this restaurant because I really like their food and I am a former employee and this was never allowed when I was employed there. We spent $50 on food for dinner which is why this was so disappointing!!

The fish sandwich was surprisingly crispy. The last time I had it was a bit soggy. The cheese sauce was creamy, no lumps. The fries were ok, I wish they were a little bit more crispy. I did enjoy the large pickle on my sandwich. I thought they would have small slices. I wasn't impressed with customer service. I can't believe they have their employees stand in the cold nearly negative degrees to take orders. I feel rushed when they have it like that. Also when you drive up to the window you aren't greeted properly. You will sit at the window without knowing how long the wait will be until you get your food.

Great food and consistently reliable — the magic of Portillo’s is still intact. The Italian beef can’t be beat; cheese fries are the perfect guilty pleasure; and the original Chicago dog is everything you want. All delivered in paper-wrapped morsels of love. Convenient, inviting, and always a trusted respite from the world. Five stars.

I stopped in for my Saturday treat and it was a very cold day...very cold! To my surprise, there were people outside taking orders. I disagree with this!! Come on guys! Unless there have heated suits and shoes and gloves, they have no business out there. Even then, their faces would be cold. Take a hint from the chicken people. They are outside, but in little booths, with heat! They have fans in the summer. Most people who work need jobs so they might be willing to do any numbers of things to feed themselves and their families. While the owners are sitting back collecting money at the expense of these workers, it would be nice to do something to protect them! (Stepping down from my soapbox) I had a tamale chili boat. A tamale in a bowl of chili. IYKYK! It was quite delish!