Raising Cane's Chicken Fingers

I stopped by Raising Cane’s Chicken Fingers and had a solid experience overall. The food came out hot and fresh, which is always what I’m hoping for when grabbing chicken fingers. The order was prepared quickly and everything was accurate. The staff was efficient and kept the line moving without any issues. Even during a busy moment, the service felt organized. The atmosphere was clean and upbeat, making it a comfortable place to stop in. Portions were filling and exactly what I expected. Overall, it was a reliable visit and I’d definitely come back when I’m in the mood for something quick and satisfying.

I’ve given Raising Cane’s several chances because I like the concept and the food when it’s done right, but unfortunately my experiences have been consistently disappointing. Almost every time I’ve visited, I’ve found hair in my food. The first time I tried to brush it off as a one-time mistake, but after it happening repeatedly on multiple visits, it’s become extremely concerning and honestly pretty off-putting. What makes it even more frustrating is that I’ve noticed employees are not wearing hair nets while preparing food. Basic food safety and cleanliness should be a priority, and seeing that combined with repeatedly finding hair in my meals makes it hard to feel comfortable eating here. On top of that, my order is frequently incorrect. I typically go through the drive-thru for conve

I told the manager and person taking my order that it was not cooked properly they proceeded to open the chicken and look at the undercooked and give it to me still did not replace my order the fries were way too salty overcharged for 2 box combos and did not receive the amount I paid for I asked for refund or to make my order over and they refused to do so for one of the orders it was rushed experience inside the restaurant the front register staff did not give friendly service and rushed me out of the restaurant it was just a horrible experience they then told me I needed to ask for chicken to be extra cooked I’ve never been to a raising canes in over 5 years and had to tell anyone how to cook my food. They even spoke in Spanish about me for asking for my order over

I’m not going for fast food to enjoy the atmosphere. Raising Cane’s is super fast you know exactly what you get and is super delicious. My kids asked me 2 years ago the first time, now going from time to time.

Everything i come my order wrong ir my drink is wrong and today it was both and I wanted to be nice and not leave a comment but it done piss me off that I asked for substitute coleslaw for extra toast and for light ice on my drink and end up with unsweetened tea yall need to do better. I wouldn't not pay almost $20 for this