Red Crab - Juicy Seafood

I ordered 1 lb of crab legs and was shocked by the quality. Most legs were dark/blackened and appeared severely overcooked. The texture was dry and rubbery, consistency of grits on the inside and the flavor was off. At $40, this is not a minor issue. Seafood pricing demands seafood quality. Unfortunately, this did not meet basic expectations. I couldn’t eat it. I did pickup order so I think this was a way to get rid of it and still charge for what should have been thrown out. I was left still hungry, which is unacceptable at that price point. I hope management reviews their food handling and preparation standards.

The sauce was watery and not Hot & Spicy like I ordered. The sauce didn't even stick on to the food. There was No garlic pieces inside the sauce, Taste was plain no seasoning! One of the worst shrimp boils I ever had. I called apparently you have to ask for extra seasoning. I will never go back here. I will not be eating this! Don't waste your money!!

The food was great and I love that they had a baked food options because I was craving fried food but knew I should be ordering baked. This was also my first clam chowder, delicious. I would go back yes.

Complete lack of professional management at Red Crab tonight. There were over 30 drivers packed into the lobby waiting for pickups, with some delays exceeding 2 hours. It is irresponsible for a restaurant to continue accepting orders they clearly do not have the capacity to fulfill. To make matters worse, the counter staff was incredibly rude and dismissive when asked for status updates. If you can’t manage the volume, you should pause the tablets. Avoid this location if you value your time.

We got the mixed bag with snow crab, shrimp, and mussels in the "Juicy Special" sauce (medium heat). The sauce is great—a strong, garlicky, buttery Cajun flavor. The seafood was fresh and well-cooked, though a couple of mussels were on the smaller side. The corn and potatoes soaked up the sauce perfectly. We were served by a new hire named CC, and she was fantastic—very professional, efficient, and great at taking our orders. The service was overall efficient and friendly. They keep the paper towels and wet naps coming, which you'll need. The atmosphere is casual and loud, perfect for a laid-back meal. It's not a cheap eat, but you get good portions for the price. If you're in the mood for a hearty, no-frills seafood feast in Joliet, Red Crab is a reliable choice. I'll be back.