Red Lobster

2400 Shirley Dr, 127 SERVICE DR, Jackson, MI · Seafood restaurant

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in 2400 Shirley Dr, 127 SERVICE DR, Jackson
#1
of 1 restaurants
City Percentile
0%
rating percentile
Address
Red Lobster, 2400 Shirley Dr, 127 SERVICE DR, Jackson, MI 49202
Phone
(517) 787-7820
Website
www.redlobster.com/seafood-restaurants/locations/mi/jackson/2400-shirley-drive
Status
Closes soon · 11 PM · Opens 11 AM Sat

Red Lobster is a restaurant located in 2400 Shirley Dr, 127 SERVICE DR, Jackson, MI. It is one of 1 restaurants listed in 2400 Shirley Dr, 127 SERVICE DR, Jackson. Its 4.2-star rating matches the 2400 Shirley Dr, 127 SERVICE DR, Jackson city average of 4.2 stars. Based on combined rating and review volume, it currently ranks first among restaurants in 2400 Shirley Dr, 127 SERVICE DR, Jackson. There are 10 photos associated with this location.

About Red Lobster

At Red Lobster, we don’t just serve your seafood favorites—we serve an experience that makes you happy. That can’t-stop-smiling, pass-the-Cheddar Bay Biscuits kind of happy. We call it Reel Happiness. It’s the joy that comes when the lobster hits the... More

Hours

Friday11 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 Alan · Feb 2026

Our server was amazing! It took us almost 2 hours to get our order. With toilets and handwashing sinks in the men’s room that have been plugged for numerous days how do you continue to operate safely? All out of Salmon, lobster, and shell crackers. Not a place we will be returning to in the future. It is a shame even when they want you to respond the turn off their private messages in Facebook GC021926C Here is my response I am responding to your reply GC021926C. My son, wife and I were at the Jackson Mi restaurant on Wed Feb 18th for my son’s birthday. First off I want to say our server young lady with reddish hair is a rockstar. However, there are multiple other issues. 1 the men’s restroom had a sign on the sinks that said do not use. Both sinks were full of nasty water and

★★★★★ 5.0 Thomas Gibbons · Mar 2026

So we come to this Jackson Red Lobster several times a year, whether it be for a date night or anniversary and I have to say, I'm always impressed with how kind and attentive the staff is. They are friendly all the way through, from the hostess on to the waiters/waitresses. Tonight, we had Brett for our server and I think he filled out drinks at least four times. I never had to wait for him ask for something. The food was amazing (try the lobster boil). Overall, it was very pleasant and we continue to come back as we always do. Great job, guys!

★★☆☆☆ 2.0 Brittany Frick · Dec 2025

I door dashed, looking forward to this meal, as I have not had Red lobster in years. The biscuits were hot, tasty, so was the scampi shrimp. However, both sides were completely cold, and you can tell, old. Mashed potatoes were alway's a wonderful treat. This time, they were barely any in my container and not even edible. Like I said old, really unfortunate for the price Red Lobster charges. I understand if you are low in supply, then call, and respectfully I would have substituted something else.

★★★★★ 5.0 Dawn Campbell · Sep 2025

Red Lobster – Jackson, MI (Shirley Dr.) I went here this evening for dinner while on a work trip, and the service was excellent. Brent was absolutely amazing , he was on point the entire time, friendly, inviting, and very humble. I truly appreciate the great service, especially on a busy Friday night.🙂

★★★★★ 5.0 Lauren Jonielunas · Sep 2025

hadn’t been to Red Lobster in over 10 years, and I was pleasantly surprised! The atmosphere felt a bit dark at first, but the food more than made up for it. The sirloin with lobster tail and Brussels sprouts was absolutely incredible, some of the best I’ve had in a long time. Of course, they still serve their classic biscuits at the start of the meal. I’d be happy to go back anytime!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Seafood restaurantAmerican restaurantAngler fish restaurantCrab houseFamily restaurant

This listing is informational. Contact the business directly to verify credentials, services, and availability.